DF Consultants Press Release




Builders and Developers Enthusiastic About Working with DF Consultants

 Toronto, ON – July 17, 2012 – After a successful inaugural year, DF Consultants has expanded from working exclusively with new home buyers, educating them in the AfterSales Service procedures, to working directly with new home builders. This business development has given builders and developers the opportunity to have DF Consultants complete their after sales services (including Pre Delivery Inspections (PDI), communication with purchasers regarding policies, procedures and more).

“It has been a pleasure to work alongside DF Consultants,” says Matthew Slutsky, President and Co-founder BuzzBuzzHome. “Via their online dialogue (from Twitter to guest-blogging) DF Consultants has demonstrated a deep knowledge of the New Home After Sales Service procedures ensuring that new home purchasers are well informed, and understand what to expect before and after closing”.

DF Consultants is the first company in Toronto to educate purchasers about the policies and procedures that come with buying a new house or condominium from a builder. Darlene Freeman, Founder and President, recognized that purchasers were anxious after buying their new homes. She started DF Consultants determined to ease the uncertainty, in turn creating a better relationship between the builders and their homeowners.

“We had no idea what to expect or what to look for when we booked our PDI,” says Eric Kuperman, client of DF Consultants. “The explanation regarding levels of important items to inspect during the PDI was brilliant. We followed DF Consultants’ instructions, and our PDI went smoothly and we worked well with our builder. All in all we walked away feeling very satisfied with our PDI and with our consultation from DF Consultants.”

Builders are eager to work with DF Consultants for their services in conducting professional PDIs, and working with their buyers to clarify the After Sales Service procedures. Brent Wilker Marketing Manager of Conasys Inc says, “I have seen first-hand the positive impact DF Consultants has made in the new home construction industry.”

DF Consultants creates a sense of trust that many homeowners do not feel after purchasing their new home leading new home builders to recognize the advantage of having DF Consultants on their team. Other companies associated in new home construction have also recognized the importance of DF Consultants’ contribution to the industry. For example, real estate agents specializing in new home purchases have provided DF Consultants’ services to their clients as gifts.

DF Consultants, in cooperation with builders, is looking to change the dynamics of the new home construction industry by ensuring that purchasers/homeowners understand their role and responsibilities as a new home buyer, and the builders’ role and responsibilities as a new home seller.

About DF Consultants

Darlene Freeman and her team at DF Consultants boast 15 years of experience in the new home construction industry. As professionals in After Sales Service in high-rise and single family homes, DF Consultants understands the importance of a good builder/purchaser relationship and achieves this by improving purchaser knowledge. The result is positive communication with the builder and a unique and valuable service that is not offered anywhere else. Look for Darlene Freeman’s column Buyers Forum in the Homes Extra section of the Toronto Sun newspaper. For more information please visit www.dfconsultants.ca.   


 For additional information or an interview please contact:

Jeremy Carson, Consultant





About dfconsultants

I have worked in the new home construction industry for 15 years as a Customer Care Manager. I identified a need in customer service which was not being addressed so I decided to start my own company and founded DF Consultants. We educate new home buyers in the After Sales Service process and procedures. Builders have also recognized the advantage of having DF Consultants on their team, so we work with them doing Quality Assurance Inspections (Pre-PDI's), right through to conducting professional PDI's with their purchasers. Our mission is to change the dynamics in the new home construction industry, to improve communcation between builders and their homeowners creating a strong and lasting relationship.
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