Press Release 2013


Builders are recognizing the advantage of having DF Consultants on their team

Toronto, ON – January 7, 2013 – Since their July 2012 launch, DF Consultants has grown relationships with builders who are looking for services to conduct Pre Delivery Inspections to help save on costs of adding to a full time staff.

David Mach, Manager of Customer Care at Onni Group, is enthusiastic about using DF Consultants. His knowledge of Darlene Freeman’s, Founder and President of DF Consultants, expertise in the new home construction industry was his motivation to begin forging their partnership. Mach’s goal is to ensure that Onni Group has the best team to welcome their purchasers into their new luxury condominiums in downtown Toronto.

“Working with David at Onni Group is a pleasure” says Freeman. Customer care is our priority so we both understand what purchasers need and want. DF Consultants has fit right in comfortably with the Onni Group”.

Freeman’s vision for DF Consultants is based on her findings of a need in the construction industry to save builders from hiring their own full time staff to conduct PDIs.

“When a builder works with DF Consultants, there are no medical benefits needed, no time spent training staff, no full time salaries. What they do get is a company on board for the duration of PDIs with over 15 years experience in customer care in the new home construction industry” says Freeman.

“It has been a pleasure to work alongside DF Consultants,” says Matthew Slutsky, President and Co-founder BuzzBuzzHome. “Via their online dialogue (from Twitter to guest-blogging) DF Consultants has demonstrated a deep knowledge of the New Home After Sales Service procedures ensuring that new home purchasers are well informed, and understand what to expect before and after closing”.

It is clear that DF Consultants made a positive impact in the New Home Construction Industry, apparent in their partnerships and relationships with top builders in the Greater Toronto Area.

About DF Consultants

Darlene Freeman and her team at DF Consultants boast 15 years of experience in the new home construction industry. As professionals in After Sales Service in high-rise and single family homes, DF Consultants understands the importance of a good builder/purchaser relationship and achieves this by improving purchaser knowledge. The result is positive communication with the builder and a unique and valuable service that is not offered anywhere else. Look for Darlene Freeman’s column Buyers Forum in the Homes Extra section of the Toronto Sun newspaper. For more information please visit



About dfconsultants

I have worked in the new home construction industry for 15 years as a Customer Care Manager. I identified a need in customer service which was not being addressed so I decided to start my own company and founded DF Consultants. We educate new home buyers in the After Sales Service process and procedures. Builders have also recognized the advantage of having DF Consultants on their team, so we work with them doing Quality Assurance Inspections (Pre-PDI's), right through to conducting professional PDI's with their purchasers. Our mission is to change the dynamics in the new home construction industry, to improve communcation between builders and their homeowners creating a strong and lasting relationship.
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